Your Questions, Our Answers

Terms & Conditions for full details.' }, { q: 'How do I request a refund or exchange?', a: 'To request a refund or exchange, please email [email protected] with your order number and reason for return. Our team will guide you through the process and provide instructions for returning the item(s).' }, { q: 'When will I receive my refund?', a: 'Once your returned items are received and inspected, your refund will be processed within 5-7 business days. The funds will be credited back to your original payment method.' } ]}, { id: 'product-usage', name: 'Product Usage', icon: 'fas fa-flask', faqs: [ { q: 'How should I use your herbal supplements?', a: 'Each supplement comes with specific dosage and usage instructions printed on the label. We recommend following these guidelines carefully. If you have any health concerns, consult with a healthcare professional before starting any new supplement regimen.' }, { q: 'How do I apply your women\'s creams?', a: 'Apply a small amount of cream to clean, dry skin on your face, neck, or body as directed on the product packaging. Gently massage until fully absorbed. For best results, use consistently as part of your daily skincare routine.' }, { q: 'Can I use multiple Herbal Vitality UK products together?', a: 'Generally, our products are designed to complement each other. However, if you are combining multiple supplements or have sensitive skin, we recommend consulting the product descriptions or a healthcare professional to ensure compatibility.' }, { q: 'What are the best storage conditions for your products?', a: 'To maintain optimal potency and freshness, store our products in a cool, dry place away from direct sunlight and heat. Always keep the containers tightly sealed when not in use.' } ]}, { id: 'ingredients-quality', name: 'Ingredients & Quality', icon: 'fas fa-leaf', faqs: [ { q: 'What kind of ingredients do you use?', a: 'We are committed to using only high-quality, natural, and ethically sourced ingredients. Our herbal supplements feature potent plant extracts, vitamins, and minerals. Our creams are formulated with nourishing botanical oils, essential oils, and active natural compounds.' }, { q: 'Are your products tested for quality and safety?', a: 'Absolutely. All Herbal Vitality UK products undergo rigorous third-party testing for purity, potency, and safety. We ensure they are free from harmful contaminants, heavy metals, and artificial additives. Our manufacturing facilities are GMP-certified.' }, { q: 'Do your products contain allergens?', a: 'We strive to minimize allergens in our products. However, some products may contain common allergens like nuts or soy. Please review the full ingredient list on each product page and packaging carefully if you have allergies. If you have severe allergies, consult a healthcare professional.' }, { q: 'Are your products organic?', a: 'While not all ingredients are certified organic, we prioritize sourcing from organic growers and suppliers whenever possible. We are dedicated to providing the cleanest and most natural products available.' } ]} ] }">